Troubleshooting Guide for Phone Payments

My country is not available😐

Unfortunately there are a few countries that are unavailable such as USA (and few others) please try to use other payment method in this case.

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The phone number stated in the payment instructions does not work😳

The featured premium number may not be supported by your particular phone company. In some cases choosing a different credit amount may also work.

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I made a successful SMS / call but no money is charged to my phone🤔

It may take a few minutes for a payment to go through. If nothing has happened within 10 minutes, please try again.😉

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I made a successful payment but received no credits on my GamerAll account🙄

Please contact our live chat and provide the following information on your transaction:

We need your email address, country, phone number, amount paid, time of transaction, and the received code.

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I have further questions regarding my phone payment🧐

In case other questions above did not answer your question, you may also try to contact Hipay to resolve your issue. You can do it here>>>

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